Contact Us

Have questions about Luckia App?

We're here to help! Send us a message and we'll get back to you as soon as possible.

check_circle Thank you for your message! We'll get back to you within 2-3 business days.

Send us a Message

Fill out the form below and we'll respond to your inquiry promptly.

Please provide details about your inquiry (minimum 10 characters, maximum 2000)
attach_fileAttach File
Supported formats: Images (JPG, PNG, GIF), PDF, DOC, DOCX, TXT. Max size: 10MB

Other Ways to Reach Us

Choose the method that works best for you

email
Email Support

[email protected]

Response within 24-48 hours

access_time
Business Hours

Monday - Friday
9:00 AM - 6:00 PM

Customer support hours

location_on
Sports Lounge

Visit us at our location

In-person support available

help
FAQ

Check our app for
frequently asked questions

Instant answers available

Frequently Asked Questions

Quick answers to common questions

  • help_outlineHow do I place an order through the app?

    Browse our menu, select items, add them to your cart, and generate a QR code. Show the QR code to our staff for quick service.

  • eventHow do I make a table reservation?

    Go to the reservation section, select your preferred date, time, and table. You'll receive a QR code confirmation to show at the entrance.

  • starsHow does the loyalty program work?

    Earn points with every order and reservation. Progress through Bronze, Silver, and Gold tiers to unlock exclusive rewards and discounts.

  • sports_soccerWhere do you get match schedule information?

    We use reliable sports APIs to provide real-time football schedules and broadcasting information. All match times are displayed in your local timezone.

  • paymentWhat payment methods do you accept?

    We accept all major credit cards, digital wallets, and cash payments at the venue. Payment methods available in the app are clearly indicated.